Privacy Policy

1. Introduction

The Mars Services respects the privacy of visitors, customers and users of its websites, applications and software services. This policy explains, at a general level, how information may be handled when you contact or interact with The Mars Services through this website.

2. Information we may receive

We may receive information you voluntarily provide, such as your name, business details, email address, phone number and the content of enquiries sent to us.

3. How information may be used

Information may be used to respond to enquiries, provide product or support information, maintain business communications, improve services, meet legal obligations and protect our systems and users.

4. Website and technical data

Standard hosting infrastructure may process technical information such as IP addresses, browser information, server logs and security events for website operation, diagnostics and protection.

5. Third-party services

Where third-party hosting, analytics, communication or platform services are used, information may be processed according to the applicable provider's terms and privacy practices.

6. Product-specific privacy

Individual software products, including Smart Dukaan, may have their own privacy notices describing the specific data processed by those products. Where a product-specific notice applies, it should be read together with this general policy.

7. Data retention and security

We aim to retain information only for as long as reasonably necessary for business, support, legal or security purposes and to apply reasonable safeguards appropriate to the information involved.

8. Your enquiries

For privacy-related questions, contact us at themarsservices@delitechnology.com.

9. Business information

The Mars Services
Sole Proprietorship
Proprietor: Arsalan Ahmed
Islamabad, Pakistan
Phone: +92 305 5236084